Goh Pu Wen
School: Republic Polytechnic
Course: Diploma in Sports Science
Commencement of internship: 22nd September 2022

The 5 months as an intern in Fitness Factory was a blast and enjoyable one. During this internship, I had learnt how to serve customer better by thinking at the customer point of view by viewing the big picture.

For example, small little things such as greeting the clients when they had arrived at the gym would make them feel more welcome as well as they would feel a sense of bond with the gym as well. It is a tiring and stressful job but when I see that clients are making progress both in the fitness goals be it getting a new personal record or even improving in their life such as having a new born into their life give me a sense of joy to be able to witness a remarkable part of their life as well.

I have also learnt how to execute the exercise correctly without the use of other muscle group that we are not targeting such as arms from OJT that Fitness Factory offer for the employees. The team is always friendly and nice towards each other. There were times where I am exhausted and cannot focus anymore, I always can count on my team to back me up for me to rest for a bit before I get back to work.

Whenever, I have any questions be it how to execute the exercise correctly or even regarding the task that I am being assigned too my team would always be more than willing to help and answer my queries.

Both bosses are extremely knowledgeable in their own aspect for example Boss, Augustine, is extremely skillful in terms of technique well by he can spot the mistake an individual make just by looking at their form. For ma’am, Joan, she is extremely skillful in terms of training with planes of motion and with different planes of motion using the same machine she is able to let client work another muscle. After following them I do learn a lot myself and apply the technique they taught as well.

I am very thankful to have this internship in Fitness Factory and would always be a place filled with memories that I would cherish the most.

Chin Jun Hong
School: School of Sports, Health and Leisure, Republic Polytechnic
Course: Diploma in Sports Coaching
Commencement of internship: 21st Mar 2016

It was a fruitful experience for me in Fitness Factory learning skills and values that nowhere else could teach including the school that I have been studying in. Although the journey in Fitness factory was not smooth sailing at the start, I manage to overcome the challenges by seeking the advice of the other trainers. The trainers in Fitness Factory are very friendly and helpful as they do not hesitate to help when I am in need of assistance.

During my internship period, the bosses and trainers taught me the proper technique of how to target and train specific muscle groups which is an integral skill in my future career as a personal trainer. In my opinion, my greatest take away from Fitness Factory is not the training techniques but the values that the bosses instilled in me, which has groomed me into a more responsible and positive person.

Muhammad Rizqullah Bin Isnan
School: ITE West
Course: Nitec in Fitness Training (2015-2016)
Commencement of internship: 5th September 2016

In school we are expected to just memorise and do well for exams but in Fitness Factory it’s more about how well you understand and adapt to all kinds of clients with different types of needs or health issues. With the help of bosses and trainers there, I have learned a lot, from handling the counter sales to assisting the bosses with their clients. Things I wasn’t aware about before such as regular maintenance, helped me realise how important it is to maintain the cleanliness and functionality of equipment to not only give a good first impression towards the clients, but also extend the longevity of these machines.

I would like to take this opportunity to thank both bosses for their expert advice in both training and nutrition, which helped me a lot in my physique competition. Fitness Factory has taught me all that is necessary to be an effective personal trainer in the future.

Brendan Yap Boon Tat
School: Republic Polytechnic's School of Sports, Health and Leisure (SHL)
Course: Diploma in Sports Coaching
Commencement of internship: 25th March 2019

My internship lasted for a full 5 months. Started on 25^thMarch 2019 and ended on the 11^thAugust 2019. Firstly, I would like to thank the bosses of Fitness Factory, Augustine Lee and Joan Liew for their guidance and patience in teaching a 20-year-old young boy who have no experience of working in the society. I had learned a lot of coaching techniques during their On-The-Job training program which other gym do not have.

Secondly, they have a very encouraging and supportive team. Mr Jacob, a senior trainer at fitness factory, inculcated many values in me and I’m glad I met him. Thus, I would like to take this opportunity to thank the bosses and colleagues for what they thought me and the memories we had together for the past 5 months.

Koh Wen Jun
School: ITE College East
Course: Nitec Fitness Training (2015-2016), Higher Nitec Sports Management (2017-)
Commencement of internship: 11th Jul 2016

I have learned and benefited a lot from having my internship at Fitness Factory. The purpose of my internship was to gain some work experience and allow me to have an idea what a fitness instructor should do and expect in their job. It has allowed me to learn hands on and practical skills that school would not be able teach. I have also learned how to provide good customer service to clients; a skill that I also would not have been able to gain in school.

I also learned values throughout my experience in Fitness Factory. Without hard work, determination and perseverance, I could not have learned how to improve myself as a personal trainer and how to perfect each technique in different exercises. To me, this is the ideal place for students to learn, because the skills I have gained in Fitness Factory goes beyond what I would be able to learn from school alone.

Sim Zhanwen
School: School of Sports, Health and Leisure, Republic Polytechnic
Course: Diploma in Sports Coaching
Commencement of internship: 21st Mar 2016

The learning experience in Fitness Factory is very different from learning in school as the internship taught more practical skills and on-job training. These include training and targeting specific muscles, correct techniques for different exercises, and resistance training in relation to the human anatomy. Lastly, I was also given the opportunity to learn about and train clients with different needs. One valuable lesson I learned in Fitness Factory was learning how to communicate with the people around me as communication plays an important role when training clients as well as working with my colleagues.

I think that Fitness Factory is a great place for students to learn. It is a place that welcomes people regardless of how experienced they are in fitness training and the trainers there are very friendly and approachable and they are more than willing to share their knowledge and experience with anyone.

Tong Xi Yao, Xavier
School: School of Sports, Health and Leisure, Republic Polytechnic
Course: Diploma in Sports Coaching
Commencement of internship: 19th March 2018

When I first joined Fitness Factory, I knew that there was still much to learn about exercise techniques but only when I joined did I realize that what I had known from school as well as my own research, was only a drop in the bucket compared to what was still out there waiting for me to learn. Fitness Factory broadened my mind when it comes to resistance training and just how complex it really is when looked into in-depth.

The trainers at Fitness Factory are kind and approachable to me and I am glad they knew I was not the sharpest tool in the shed. With their patience and understanding, the initial confusion I had about the company’s training methodology were eventually answered and I have a learnt a lot from Fitness Factory in terms of resistance training, exercise techniques and I’ll be sure to utilize what I have learnt from Fitness Factory in my own trainings.

The decision to be an intern at Fitness Factory was definitely the right choice and they definitely deserve their well-earned reputation.

Daniel Teo
School: ITE College West
Course: Sports Management (2016 – 2018)
Commencement of internship: 11 Dec 2017 -18 Feb 2018

My experience from Fitness Factory was the best I could have ever hope for, both bosses Augustine and Joan will be on the ground working with everyone together everyday form 7am to 9pm. Augustine especially place a huge amount of time and effort in sharing and teaching me about the industry and the importance of the little things that creates the bigger picture. The importance of taking ownership when it come to your work was the point that was most instilled in me by Augustine. My view of health and weight training have change greatly which was very beneficial to me physically and the pearls of wisdom from Augustine and the other trainers have benefited me to become a better person. 

I have learnt to follow Fitness Factory training methods. I have learnt how to better manage my time and be a more pro-active person and staff at Fitness Factory. Housekeeping has become more of a habit which is good as the place would be constantly clean and this leaves a good impression to the clients. .I have learnt to follow a system in Fitness Factory to minimise workload and to follow the flow while working to be the most productive. I have been exposed to proper resistance training taught by Fitness Factory and these skills have a huge impact on my view on resistance training as well physically. I have learnt how to handle different clients and difficult situations in my experience in Fitness Factory. 

My overall experience in Fitness Factory have change me greatly positively. 

Extremely thankful for Fitness Factory team to have given me this opportunity to learn and of course ITE. Learning hands on material on gym maintenance and how to communicate to a client when giving them instructions in the exercise. Taking ownership in everything that you do and being a leader you must first walk the talk. Daily interactions with the staff of Fitness Factory are constantly motivating and captivating to make me see the importance of fitness and health. I would highly recommend Fitness Factory to anyone seeking guidance to improve their health, looks, and fitness. 

Mohamad Faheem Bin Mohamad Razali
School: Singapore Management University
Course: BSc Economics (MET) w/ Operations Management
Commencement of internship:

My internship at Fitness Factory had been a great roller coaster ride.  

When I first entered, I only possessed the theoretical knowledge of marketing and business management which I was eager to apply. Even though I did not have a senior during my term of internship, I was given the opportunity to explore the marketing and business realm of a gym as well as an SME. This has allowed me to work independently and learn on the job, an aspect that I really treasure as my internship comes to an end.  

On top of social media marketing that was emphasized in the job description, I was given many ad-hoc tasks that never fail to challenge me. This got me out of my comfort zone and forces me to keep on learning and picking up new skills. Through this, I learnt soft skills such as service delivery, communication and effective brainstorming that is applicable throughout any career that I may pursue.  

At Fitness Factory, I managed to maintain a positive attitude even when work overwhelmed me with the help of the amazing trainers that keeps the environment lively and joyous. With that, I appreciate each and every one of them for making this journey more meaningful.  

The most important takeaway that I have received from this internship is to humble myself down and work from the bottom up. A special mention to the co-founder, Augustine, for imparting his wisdom unto me. He has taught me to always be prepared, work hard and learn from my mistakes. For what we are willing to give, we will receive in return.  

Thank you, Fitness Factory for this memorable internship! May the business flourish in the many years to come.